WE ARE STILL SHIPPING THONGS DESPITE COVID-19. TO HELP WE HAVE FREE WORLDWIDE SHIPPING - EXTENDED UNTIL 14TH JULY.

COVID-19 Prevention Policy

Retraction Footwear COVID-19 Prevention Policy

 

We have the following measures in place to ensure that anything you receive from us will be free of the COVID-19 virus.

 

  • Our printers extrude filament at over 200 degrees Celcius (around 400F) which means that any virus on the raw filament when we receive it is sterilized. 
  • We print, assemble and check every pair within our Melbourne, Australia facility.  We do NOT need to collect parts from various factories to assemble in a different facility.  
  • We then seal each pair in a packing satchel meaning that nothing can get into it during transit from our facility to your address.
  • We are a small family owned business with three employees that have direct assess to our production facility.  This reduces the risk significantly compared with a large factory.
  • We are based in Melbourne, Australia.  As of June 2020, Australia has had less than 8000 cases total out of a population of 25 million.  Only around 500 cases remain active with the rest having recovered.  
  • All employees are to remain at home if they are feeling unwell or have any signs of the virus.

 

If you have any questions on this policy, please contact us at hows.it.going@retractionfootwear.com.

 

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